Online | Entry Level | Hospitality Support Coordinator

Socket.dev; Arizona; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote position

Training and resources provided

Job summary

Socket.dev is seeking a dependable Online Hospitality Support Coordinator to deliver remote administrative and client support focused on reservations, scheduling, and service quality.

The role emphasizes coordination, clear communication, and accurate record-keeping in a virtual environment, supporting a positive client experience and efficient service delivery.

Ideal candidates are organized, professional, able to work independently, and comfortable using online systems.

Qualifications

• Excellent written and verbal communication in English.
• Strong organizational skills and attention to detail.
• Comfortable using online tools, email, and digital platforms.

Responsibilities

• Provide online support for reservations and scheduling.
• Coordinate hospitality-related services, accommodations, and arrangements.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, and digital platforms.
• Review confirmations and documentation for completeness and accuracy.
• Provide general administrative and customer service support.
• Follow established procedures and workflows and collaborate with internal teams.

Skills

Communication

Organization

Remote work

Customer service

Attention to detail

Multitasking

Tools

Email tools

Online scheduling software

Job description

Job Overview:

We are seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.

This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems.

Key Responsibilities:

• Provide online support for client inquiries related to reservations and scheduling
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements
• Maintain accurate client records and reservation details in internal systems
• Communicate professionally with clients via email, phone, and digital platforms
• Review confirmations and documentation for completeness and accuracy
• Provide general administrative and customer service support
• Follow established procedures and workflows
• Collaborate with internal teams to ensure smooth service delivery

Qualifications:

• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfortable using online tools, email, and digital platforms
• Ability to manage multiple tasks in a remote setting
• Customer service or administrative experience preferred
• Reliable internet access and a suitable remote work environment

Work Environment:

• Fully remote position
• Structured and supportive team environment
• Training and resources provided