Entry-Level Hardware Repair Technician (Windows/ChromeOS)

Virtucom; Peachtree Corners (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Virtucom in Peachtree Corners, GA is seeking an entry-level hardware repair technician to perform repairs on Chrome Books and Windows devices. You will represent the company professionally and strive for high first-time fix rates.

Responsibilities include disassembling/reassembling devices, troubleshooting hardware, maintaining repair tickets, and testing devices to manufacturer specs. Ability to lift up to 20 lbs and operate hand trucks is required.

Qualifications

• Must work well in a team and meet daily output expectations.
• Document troubleshooting and repair steps clearly.
• Familiarity with Windows OS and Chrome OS.
• Able to lift/move up to 20 lbs and operate basic shop equipment.

Responsibilities

• Inspect hardware components and repair Chromebook/Windows devices.
• Review notes from field technicians to identify issues.
• Disassemble/reassemble devices using hand tools.
• Repair or replace defective components and test functionality.
• Maintain repair tickets and update repair status.
• Perform performance tests per manufacturer specs.

Skills

Teamwork

Troubleshooting

Hardware knowledge

Windows/Chrome OS

Documentation

Customer service

Manual handling

Job description

Virtucom in Peachtree Corners, GA is seeking an entry-level hardware repair technician to perform repairs on Chrome Books and Windows devices. You will represent the company professionally and strive for high first-time fix rates.

Responsibilities include disassembling/reassembling devices, troubleshooting hardware, maintaining repair tickets, and testing devices to manufacturer specs. Ability to lift up to 20 lbs and operate hand trucks is required.