Entry-Level Computer Hardware Repair Technician

Virtucom, Inc.; Peachtree Corners (GA); On-site; USD 18,000 - 23,000; Full time

Job summary

Virtucom, Inc. is seeking an entry-level hardware repair technician to diagnose and repair Chromebooks and Windows devices. You will represent the company in a professional manner with a focus on customer satisfaction and high repair success rates.

The role involves disassembling and reassembling laptops with hand tools, testing repairs to manufacturer specs, and maintaining accurate repair tickets while keeping parts stocked for timely service.

Qualifications

• Must have strong team working skills and ability to work interdependently.
• Document troubleshooting and resolution steps for repairs.
• Self motivated and driven to meet daily output expectations.
• Able to request help, follow instructions and accept feedback.

Responsibilities

• Review notes from field technicians to determine equipment problems.
• Disassemble and reassemble computers using hand tools.
• Maintain and repair devices and troubleshoot hardware failures.
• Test repaired devices to manufacturer specifications.
• Inspect units for cosmetic defects and report findings.
• Update and complete repair tickets.
• Maintain repair parts inventories and request parts as needed.

Skills

Teamwork

Troubleshooting

Communication

Follow instructions

Self-motivated

Tools

Hand tools

Hand truck

Pallet jack

Job description

Virtucom, Inc. is seeking an entry-level hardware repair technician to diagnose and repair Chromebooks and Windows devices. You will represent the company in a professional manner with a focus on customer satisfaction and high repair success rates.

The role involves disassembling and reassembling laptops with hand tools, testing repairs to manufacturer specs, and maintaining accurate repair tickets while keeping parts stocked for timely service.