Entry-Level Front Office & Scheduling Coordinator

TCH Medical Center; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

TCH Medical Center in Houston seeks a Front Office Specialist I at TCP Piney Point to coordinate scheduling, greet visitors, answer calls, and manage referrals.

You will enter patient demographics, billing data into EHR and billing systems, verify information, and ensure timely processing of claims, while delivering SMILES and AIDET service.

Must have HS diploma or GED and at least 1 year of office experience; strong customer service and multi-line phone skills are essential.

Qualifications

• HS diploma or GED required.
• At least 1 year of related office experience.

Responsibilities

• Greets patients and visitors and handles check-in/check-out.
• Schedules appointments and verifies patient information.
• Enters data into EHR and electronic billing system.
• Answers calls within three rings according to protocol.
• Balances payments and documents eligibility.
• Documents referrals and coordinates with network providers.
• Notifies provider when no in-network option is available.
• Completes paperwork for authorized referrals within two business days.
• Assists patients with referred services and emergencies per protocol.

Skills

Customer service

Typing

Filing

Phone skills

Computer skills

Fax

Copier

Education

HS diploma or GED

Job description

TCH Medical Center in Houston seeks a Front Office Specialist I at TCP Piney Point to coordinate scheduling, greet visitors, answer calls, and manage referrals.

You will enter patient demographics, billing data into EHR and billing systems, verify information, and ensure timely processing of claims, while delivering SMILES and AIDET service.

Must have HS diploma or GED and at least 1 year of office experience; strong customer service and multi-line phone skills are essential.