Front Office Specialist I TCP Cinco Ranch

TCH Medical Center; Katy (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

TCH Medical Center seeks a Front Office Specialist for our TCP Cinco Ranch clinic in Katy, TX. You will coordinate patient scheduling, greet visitors, answer calls, and support the referral process while ensuring billing information is entered accurately and claims are transmitted.

The role requires a high school diploma or GED and at least one year of related experience, plus knowledge of OSHA guidelines and basic medical office tasks in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 1 year related experience required.
• Knowledge of OSHA guidelines and requirements.
• Knowledge of general office tasks, confidentiality, filing, medical terminology, and managed care referral processes.

Responsibilities

• Greets patients and visitors upon arrival.
• Enter hospital charges into electronic billing system with accuracy.
• Balance payments received daily.
• Assess patient eligibility for referral by verifying coverage with payer.
• Schedule appointments per practice protocol.
• Verify patient demographic information and update electronic health record and billing system accurately.
• Maintain integrity of electronic health record and provide operational support.

Skills

Scheduling

Patient service

Billing

Attention to detail

Confidentiality

Referral processes

Education

High school diploma or GED

Job description

We are searching for a Front Office Specialist at our TCP Cinco Ranch clinic -- someone who works well in a fast-paced setting. In this position, you will coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into system and transmit accurate claims.

Think you’ve got what it takes?

TCP Cinco Ranch - 24022 Cinco Village Center Blvd Ste. 100 Suite 100, Katy, TX 77494

Requirements:

• High school diploma, GED or equivalent required
• 1-year related experience required
• Knowledge of related OSHA guidelines and requirements
• Knowledge of general office tasks, confidentiality, filing, medical terminology, and managed care referral processes

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

Responsibilities:

• Greets patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles
• Enters hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol
• Balances payments received daily
• Assesss patient’s eligibility for referral by verifying coverage with payer prior to initiating referral
• Schedules appointments per practice protocol
• Verifies accurate patient demographic information with each visit and enters into electronic health record and electronic billing system per practice protocol with 100% accuracy
• Maintains integrity of electronic health record
• Provides operational support