Patient Concierge & Front Office Specialist

TCH Medical Center; Katy (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

TCH Medical Center seeks a Front Office Specialist for our TCP Cinco Ranch clinic in Katy, TX. You will coordinate patient scheduling, greet visitors, answer calls, and support the referral process while ensuring billing information is entered accurately and claims are transmitted.

The role requires a high school diploma or GED and at least one year of related experience, plus knowledge of OSHA guidelines and basic medical office tasks in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 1 year related experience required.
• Knowledge of OSHA guidelines and requirements.
• Knowledge of general office tasks, confidentiality, filing, medical terminology, and managed care referral processes.

Responsibilities

• Greets patients and visitors upon arrival.
• Enter hospital charges into electronic billing system with accuracy.
• Balance payments received daily.
• Assess patient eligibility for referral by verifying coverage with payer.
• Schedule appointments per practice protocol.
• Verify patient demographic information and update electronic health record and billing system accurately.
• Maintain integrity of electronic health record and provide operational support.

Skills

Scheduling

Patient service

Billing

Attention to detail

Confidentiality

Referral processes

Education

High school diploma or GED

Job description

TCH Medical Center seeks a Front Office Specialist for our TCP Cinco Ranch clinic in Katy, TX. You will coordinate patient scheduling, greet visitors, answer calls, and support the referral process while ensuring billing information is entered accurately and claims are transmitted.

The role requires a high school diploma or GED and at least one year of related experience, plus knowledge of OSHA guidelines and basic medical office tasks in a fast-paced environment.