Patient Care Concierge & Scheduling Specialist

HealthTexas Primary Care Doctors; Leon Valley (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Professional development

Scrub voucher

Competitive hourly rates

Job summary

HealthTexas Medical Group is seeking a Front Office professional to manage appointment scheduling, medical records, patient registration, insurance verification and checkout. You will contribute to the growth and success of HealthTexas while upholding our Mission, Vision and Values.

One year of physician office experience, ICD/CPT/HCPCS coding knowledge, strong interpersonal and customer service skills, and the ability to work in a fast-paced environment are required.

Qualifications

• One year of physician office experience, including ICD, CPT and HCPCS coding.
• Knowledge of managed care preferred.
• Excellent interpersonal, communication and customer service skills and good math knowledge essential.
• Ability to operate 10-key calculator by touch, telephone, computer, copier, and fax machine.
• Ability to work in a multi-tasking environment and under stressful conditions where constructive criticism from others is encouraged.
• Demonstrate knowledge of basic medical terminology.
• Able to effectively communicate with all others respectfully regardless of sex, race, ethnicity or economic status.

Responsibilities

• Follows all HealthTexas Medical Group policies and procedures to include but not limited to human resources, clinic, administrative, HIPAA and compliance.
• Greets patients and visitors. Checks in patients. Verifies and updates necessary information in the medical record and patient registration.
• Enters patient demographics and insurance information into the computer. Assists patients with physical difficulties.
• Maintains appointment schedules. Confirms appointments and obtains referral information.
• Verifies insurance coverage.
• Answers telephone, screens calls and visitors, takes messages, and provides routine information.
• Maintains patient confidentiality and complies with HIPAA regulations.
• Maintains regular attendance and a welcoming front desk environment.

Skills

Medical office experience

ICD CPT HCPCS knowledge

Customer service

Multi-tasking

Medical terminology

Communication

Respectful communication

Education

High school diploma

Job description

HealthTexas Medical Group is seeking a Front Office professional to manage appointment scheduling, medical records, patient registration, insurance verification and checkout. You will contribute to the growth and success of HealthTexas while upholding our Mission, Vision and Values.

One year of physician office experience, ICD/CPT/HCPCS coding knowledge, strong interpersonal and customer service skills, and the ability to work in a fast-paced environment are required.