Patient Services Specialist — Front Desk & Care Coordination

Texas Tech University Health Sciences Center; Odessa (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plans

Wellness programs

Mother-Friendly workplace

Job summary

TTUHSC is seeking a Patient Services-oriented individual to ensure smooth clinic patient flow, greet and assist patients, and manage scheduling and paperwork before visits. The role includes processing charges and insurance interactions, with potential cash-handling responsibilities.

Ideal candidates have a High School diploma or GED and at least 1 year of customer service or related office experience; preferred candidates may have prior patient services or medical office background.

Qualifications

• A High School diploma or GED.
• 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

Responsibilities

• Provide excellent customer service.
• Follow guidelines to provide patient documents accurately.
• Data entry for patient information.
• Responsible for obtaining consents and records to patients.
• Office related experience.

Skills

Customer service

Data entry

Office experience

Cash handling

Education

High School diploma or GED

Job description

TTUHSC is seeking a Patient Services-oriented individual to ensure smooth clinic patient flow, greet and assist patients, and manage scheduling and paperwork before visits. The role includes processing charges and insurance interactions, with potential cash-handling responsibilities.

Ideal candidates have a High School diploma or GED and at least 1 year of customer service or related office experience; preferred candidates may have prior patient services or medical office background.