Entry-Level Field Service Technician: Training & Growth

HC Forklift America Corp; New Brunswick (NJ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Paid Time Off

Paid Holidays

Employee Assistance Program (EAP)

Job summary

Hangcha is seeking an Entry-Level Field Service Technician to support diagnostics, maintenance, and service repairs of Hangcha forklifts at a national dealer account. You will receive hands-on training, mentorship, and exposure to lithium-ion battery tech, hydraulics, electricals, and general forklift operation.

Under guidance, you will progressively take on more responsibilities and work onsite with a customer daily, with potential after-hours support as training advances.

Qualifications

• Associates degree, vocational/technical school or hands-on mechanical experience preferred.
• Strong mechanical aptitude with interest in electrical systems, hydraulics, drivelines, and lithium-ion technology.
• Prior exposure to forklifts or industrial equipment is a plus.
• Willingness to learn electrical diagnostics and forklift control systems.
• Valid driver's license with a clean driving record.
• Forklift certification to be obtained upon hire.
• Bilingual in Mandarin and English a plus.

Responsibilities

• Assist senior Field Service Technicians with diagnostics, inspections, and repairs of Hangcha forklifts.
• Learn to troubleshoot battery-powered, lithium-ion, gas, LP, and diesel-powered forklifts.
• Perform routine maintenance, safety inspections, and preventive maintenance tasks.
• Learn to read and interpret schematics and diagrams.
• Assist with documentation of services, repair findings and parts use.
• Support quality investigations by gathering data and reporting observations.
• Communicate professionally with customers, technicians, and other departments.
• Follow OSHA and safety policies and participate in trainings.
• Progressively take on independent tasks as skills develop.
• Perform other related duties as needed by management.

Skills

Mechanical aptitude

Electrical systems

Hydraulics

Lithium-ion technology

Driver's license

Forklift certification

Bilingual Mandarin/English

Education

Associates degree or technical training

Tools

Diagnostics equipment

Power tools

Job description

Hangcha is seeking an Entry-Level Field Service Technician to support diagnostics, maintenance, and service repairs of Hangcha forklifts at a national dealer account. You will receive hands-on training, mentorship, and exposure to lithium-ion battery tech, hydraulics, electricals, and general forklift operation.

Under guidance, you will progressively take on more responsibilities and work onsite with a customer daily, with potential after-hours support as training advances.