Entry-Level Field Service Technician – Hands-On Automation

KEYENCE Corporation; Itasca (IL); On-site; USD 61,452 - 75,109; Full time

Benefits offered by this job

Bonus Target: $13,391 annually

Benefits: Medical, dental, vision, 401

~4 weeks PTO in first full year

Job summary

KEYENCE Corporation is seeking an Entry-Level Field Service Technician based in Itasca, IL. You will join our Engineering Services team, traveling to manufacturing facilities to assemble, install, and optimize equipment while providing hands-on technical support to customers.

The role emphasizes troubleshooting, configuration optimization, and close customer interaction. Travel will be 50–60% with potential overnight stays, supporting a world-class automation portfolio.

Qualifications

• 2-year degree or trade school equivalent (manufacturing, engineering, electronics, or maintenance technology preferred).
• Ability to lift 30–70 lbs. of equipment, including overhead.
• Ability to climb a step ladder and use hand tools/electronic devices.
• Computer skills: Microsoft Office (Outlook, Word) and custom software for product interface.
• Valid driver’s license.
• Proficiency in English (secondary language a plus).
• High attention to detail and strong communication skills.
• Analytical skills for troubleshooting and product adjustments.
• Integrity and dependability in handling confidential information and meeting deadlines.

Responsibilities

• Assemble, install, connect, code, and diagnose KEYENCE products on advanced production lines.
• Travel regularly to customer sites to assist with equipment integration and verify proper operation.
• Optimize product configuration, including mechanical and digital adjustments.
• Provide guidance on product integration, operation, and troubleshooting.
• Maintain records of customer interactions and compile post-visit summary reports.
• Prepare KEYENCE equipment for customer use.
• Travel 50–60% of the time, including overnight, weekends, and holidays as needed.

Skills

Lifting capability

Climbing/hand tools

English proficiency

Communication skills

Analytical troubleshooting

Integrity & dependability

Education

2-year degree or trade school equivalent

Tools

Microsoft Office

Custom product interface software

Job description

KEYENCE Corporation is seeking an Entry-Level Field Service Technician based in Itasca, IL. You will join our Engineering Services team, traveling to manufacturing facilities to assemble, install, and optimize equipment while providing hands-on technical support to customers.

The role emphasizes troubleshooting, configuration optimization, and close customer interaction. Travel will be 50–60% with potential overnight stays, supporting a world-class automation portfolio.