Field Service Technician

KEYENCE Corporation; Itasca (IL); On-site; USD 61,452 - 75,109; Full time

Benefits offered by this job

Bonus Target: $13,391 annually

Benefits: Medical, dental, vision, 401

~4 weeks PTO in first full year

Job summary

KEYENCE Corporation is seeking an Entry-Level Field Service Technician based in Itasca, IL. You will join our Engineering Services team, traveling to manufacturing facilities to assemble, install, and optimize equipment while providing hands-on technical support to customers.

The role emphasizes troubleshooting, configuration optimization, and close customer interaction. Travel will be 50–60% with potential overnight stays, supporting a world-class automation portfolio.

Qualifications

• 2-year degree or trade school equivalent (manufacturing, engineering, electronics, or maintenance technology preferred).
• Ability to lift 30–70 lbs. of equipment, including overhead.
• Ability to climb a step ladder and use hand tools/electronic devices.
• Computer skills: Microsoft Office (Outlook, Word) and custom software for product interface.
• Valid driver’s license.
• Proficiency in English (secondary language a plus).
• High attention to detail and strong communication skills.
• Analytical skills for troubleshooting and product adjustments.
• Integrity and dependability in handling confidential information and meeting deadlines.

Responsibilities

• Assemble, install, connect, code, and diagnose KEYENCE products on advanced production lines.
• Travel regularly to customer sites to assist with equipment integration and verify proper operation.
• Optimize product configuration, including mechanical and digital adjustments.
• Provide guidance on product integration, operation, and troubleshooting.
• Maintain records of customer interactions and compile post-visit summary reports.
• Prepare KEYENCE equipment for customer use.
• Travel 50–60% of the time, including overnight, weekends, and holidays as needed.

Skills

Lifting capability

Climbing/hand tools

English proficiency

Communication skills

Analytical troubleshooting

Integrity & dependability

Education

2-year degree or trade school equivalent

Tools

Microsoft Office

Custom product interface software

Job description

Entry-Level Field Service Technician

Location: KEYENCE Engineering Services Facility – Itasca, IL

Total Compensation (Base + Bonus): $68,281

As an Entry-Level Field Service Technician, you’ll be part of our Engineering Services team, working hands‑on with the world’s most innovative Factory Automation products. You’ll travel to manufacturing facilities, assemble and install equipment, optimize configurations, and provide technical support to our customers.

• Assemble, install, connect, code, and diagnose KEYENCE products on advanced production lines
• Travel regularly to customer sites to assist with equipment integration and verify proper operation
• Optimize product configuration, including mechanical and digital adjustments
• Provide guidance on product integration, operation, and troubleshooting
• Maintain records of customer interactions and compile post-visit summary reports
• Prepare KEYENCE equipment for customer use
• Travel 50–60% of the time, including overnight, weekends, and holidays as needed

Qualifications

• 2-year degree or trade school equivalent (manufacturing, engineering, electronics, or maintenance technology preferred)
• Ability to lift 30–70 lbs. of equipment, including overhead
• Ability to climb a step ladder and use hand tools/electronic devices
• Computer skills: Microsoft Office (Outlook, Word) and custom software for product interface
• Valid driver’s license
• Proficiency in English (secondary language a plus)
• High attention to detail and strong communication skills
• Analytical skills for troubleshooting and product adjustments
• Integrity and dependability in handling confidential information and meeting deadlines

What We Offer

• Bonus Target: $13,391 annually (performance-based), paid quarterly
• Benefits: Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
• Career Growth: Promote-from-within culture with base and bonus increases
• Recognized by Forbes as one of the World's Most Innovative Companies
• A global leader in factory automation and quality assurance solutions
• Operating profit of over 40% for 25 consecutive years
• A culture that invests in your success from day one

KEYENCE is an at-will, Equal Opportunity Employer.

Up to 60% Travel

Job Segment: Quality Assurance, Technician, Technical Support, Technology, Entry Level