Automation Field Service Technician (Travel-Ready)

BBS Automation North America; Bartlett (IL); On-site; USD 44,083 - 55,104; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401(k) plan with Safe Harbor match

Paid Sick time

Paid Vacation time

Paid Holidays

Job summary

A leading automation machinery firm in Illinois seeks a Field Service Technician responsible for servicing equipment at customer locations. The role requires strong mechanical troubleshooting skills and a focus on customer service. Ideal candidates have substantial experience in the machinery field and excellent organizational abilities. Travel may be required for this position, along with a valid driver's license and passport.

Qualifications

• A post-secondary diploma or equivalent specializing in mechanical engineering or related fields.
• 5+ years of service experience in industrial machinery.
• Self-motivated with strong attention to detail.

Responsibilities

• Perform customer training and support via multiple communication channels.
• Troubleshoot and diagnose equipment issues at customer locations.
• Complete detailed service reports and ensure customer sign-off.

Skills

Customer Service

Problem-solving

Organizational Skills

Team Leadership

Mechanical Troubleshooting

Education

Post-secondary diploma/degree in mechanical engineering

Tools

Microsoft Office

Job description

A leading automation machinery firm in Illinois seeks a Field Service Technician responsible for servicing equipment at customer locations. The role requires strong mechanical troubleshooting skills and a focus on customer service. Ideal candidates have substantial experience in the machinery field and excellent organizational abilities. Travel may be required for this position, along with a valid driver's license and passport.