Field Service Technician

KEYENCE; Naperville (IL); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision

401K match

Paid time off

Job summary

KEYENCE is seeking an Entry-Level Field Service Technician to join the Engineering Services team at our Itasca facility. You will travel to manufacturing sites, assemble and install equipment, configure systems, and provide hands-on technical support to customers.

You will diagnose issues, optimize configurations, document customer interactions, and prepare equipment for use, ensuring proper operation on site. This entry-level role offers growth and hands-on training.

Qualifications

• 2-year degree or trade school equivalent (manufacturing, engineering, electronics, or maintenance technology preferred).
• Ability to lift 30–70 lbs. of equipment.
• Ability to climb a step ladder and use hand tools/electronic devices.
• Computer skills: Microsoft Office (Outlook, Word) and custom software for product interface.
• Valid driver’s license.

Responsibilities

• Assemble, install, connect, code, and diagnose KEYENCE products on advanced production lines.
• Travel regularly to customer sites to assist with equipment integration and verify proper operation.
• Optimize product configuration, including mechanical and digital adjustments.
• Provide guidance on product integration, operation, and troubleshooting.
• Maintain records of customer interactions and compile post-visit summary reports.

Skills

English proficiency

Analytical skills

Troubleshooting

Mechanical aptitude

Education

2-year degree or trade school equivalent

Tools

Microsoft Office

Job description

Join KEYENCE as an Entry-Level Field Service Technician

Location: KEYENCE Engineering Services Facility – Itasca, IL

Total Compensation (Base + Bonus):$68,281

As an Entry-Level Field Service Technician, you’ll be part of our Engineering Services team, working hands-on with the world’s most innovative Factory Automation products. You’ll travel to manufacturing facilities, assemble and install equipment, optimize configurations, and provide technical support to our customers.

• Assemble, install, connect, code, and diagnose KEYENCE products on advanced production lines
• Travel regularly to customer sites to assist with equipment integration and verify proper operation
• Optimize product configuration, including mechanical and digital adjustments
• Provide guidance on product integration, operation, and troubleshooting
• Maintain records of customer interactions and compile post-visit summary reports
• Prepare KEYENCE equipment for customer use
• Travel 50–60% of the time, including overnight, weekends, and holidays as needed

Qualifications

• 2-year degree or trade school equivalent (manufacturing, engineering, electronics, or maintenance technology preferred)
• Ability to lift 30–70 lbs. of equipment, including overhead
• Ability to climb a step ladder and use hand tools/electronic devices
• Computer skills: Microsoft Office (Outlook, Word) and custom software for product interface
• Valid driver’s license
• Proficiency in English (secondary language a plus)
• High attention to detail and strong communication skills
• Analytical skills for troubleshooting and product adjustments
• Integrity and dependability in handling confidential information and meeting deadlines

What We Offer

• Base Salary:$54,890
• Bonus Target:$13,391 annually (performance-based), paid quarterly
• Benefits:Medical, dental, vision, 401K match, ~4 weeks PTO in first full year
• Career Growth:Promote-from-within culture with base and bonus increases

Why KEYENCE?

• Recognized by Forbes as one of theWorld’s Most Innovative Companies
• A global leader in factory automation and quality assurance solutions
• Operating profit of over 40% for 25 consecutive years
• A culture that invests in your success from day one

KEYENCE is an at-will, Equal Opportunity Employer.