Facilities Command Center Technician - Relocation Included

Epic; Reading (Berks County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Healthcare

Annual raises and bonuses

Stock grants

Job summary

Epic is seeking an Operations Center Technician to maintain business continuity across our global campuses. Located in Madison, WI, you will monitor real-time alerts, manage access and security systems, and oversee building operations.

Ideal candidates possess strong situational awareness and decision-making skills, excel in communication and coordination, and can work in a high-pressure environment. Comprehensive benefits and relocation assistance are provided.

Qualifications

• Strong situational awareness and decision-making skills required.
• Excellent communication and coordination abilities necessary.
• Ability to thrive in a high-pressure, real-time environment is important.
• Experience or interest in security operations is a plus.
• Must be open to work 2nd and 3rd shifts and weekends.
• Eligibility to work in the U.S. without visa sponsorship essential.
• COVID-19 vaccination is required.

Responsibilities

• Maintain business continuity by monitoring real-time alerts.
• Coordinate emergency responses during disruptions.
• Oversee building operations from the Facilities Command Center.

Skills

Situational awareness

Decision‑making skills

Communication abilities

Coordination abilities

Ability to work under pressure

Interest in security operations

Job description

Epic is seeking an Operations Center Technician to maintain business continuity across our global campuses. Located in Madison, WI, you will monitor real-time alerts, manage access and security systems, and oversee building operations.

Ideal candidates possess strong situational awareness and decision-making skills, excel in communication and coordination, and can work in a high-pressure environment. Comprehensive benefits and relocation assistance are provided.