Entry-Level Emergency Communications Trainee

County Emergency Communications; Vining (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Vining, IA. These entry-level roles provide a structured introduction to emergency communications, under supervision, with training to receive calls, document incidents, operate systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainees should have basic computer skills, clear communication, and accurate typing.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing

Clear communication

Basic computer skills

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee opportunities in Vining, IA. These entry-level roles provide a structured introduction to emergency communications, under supervision, with training to receive calls, document incidents, operate systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments.