Emergency Communications Trainee: Dispatch & Telecomm

County Emergency Communications; Elberon (IA); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Employer-provided training

Job summary

County Emergency Communications invites applications for Dispatcher Trainee and Telecommunicator Trainee positions in Vining, IA. Trainees receive structured instruction and supervisory guidance while learning to receive calls, document incidents, and operate dispatch systems.

Training may include classroom, simulations, and supervised practice with schedules that may include nights and weekends. Responsibilities expand as training progresses, pending certifications and performance.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without dispatch experience, though employers may set prerequisites.
• Candidates should have basic computer skills and clear communication.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.

Skills

Typing speed

Clear communication

Basic computer skills

Customer service

Education

High school diploma or equivalent

Tools

CAD (computer-aided dispatch)

Radio procedures

Job description

County Emergency Communications invites applications for Dispatcher Trainee and Telecommunicator Trainee positions in Vining, IA. Trainees receive structured instruction and supervisory guidance while learning to receive calls, document incidents, and operate dispatch systems.

Training may include classroom, simulations, and supervised practice with schedules that may include nights and weekends. Responsibilities expand as training progresses, pending certifications and performance.