Entry-Level Desktop IT Support – Flexible Hours

LexisNexis Legal & Professional group; Dayton, Northern (OH, KY); Hybrid; USD 45,000 - 74,000; Full time

Job summary

LexisNexis Legal & Professional in Dayton, OH is seeking an entry-level Technical Support Specialist to provide desktop end-user support under supervision. You will install, configure, troubleshoot, and maintain desktops, workstations, and related technologies while traveling up to 25% for trade shows.

The role offers growth in IT support skills within a global organization that emphasizes innovation and professional development.

Qualifications

• High school‑level knowledge of computer hardware and software.
• A+ Certification or other technology certifications a plus.
• Good problem-solving and organizational skills.

Responsibilities

• Participate in resolution of end-user desktop issues including hardware and printers.
• Install, configure, troubleshoot, and maintain desktop systems and software.
• Assist with network-related troubleshooting and basic infrastructure support.
• Support travel to trade shows for technical setup and support.
• Liaise with vendors for problem resolution and software/hardware upgrades.

Skills

Hardware troubleshooting

Software installation

Network troubleshooting

Problem solving

Organizational skills

Education

High school diploma

A+ Certification

Job description

LexisNexis Legal & Professional in Dayton, OH is seeking an entry-level Technical Support Specialist to provide desktop end-user support under supervision. You will install, configure, troubleshoot, and maintain desktops, workstations, and related technologies while traveling up to 25% for trade shows.

The role offers growth in IT support skills within a global organization that emphasizes innovation and professional development.