Desktop Support Co-Op: Hands-On IT & AI Skills

RELX Inc. Company; Raleigh (NC); On-site; USD 17,000 - 29,000; Part time

Job summary

LexisNexis Legal & Professional in Raleigh, NC is seeking a Desktop Support Co-Op to provide hands-on IT support across desktops, laptops, mobile devices and printers. You will help end users, troubleshoot issues, and collaborate with experienced technologists in a dynamic team.

The role is open to currently enrolled undergrad or graduate students graduating between Dec 2026 and Dec 2028, on-site in Raleigh with 19 hours weekly.

Qualifications

• Be a currently enrolled student pursuing an Associate’s or advanced level education in IT, MIS, CS, Business, or related field.

Responsibilities

• Deliver and install desktop and laptop systems, including data migration and software installation.
• Provide end-user support for desktops, laptops, mobile devices, and printers.
• Resolve hardware, software, mobile devices, printers, and connectivity issues.
• Collaborate with vendors and internal teams to support problem resolution.
• Monitor IT infrastructure issues using monitoring tools.
• Assist with other duties as assigned in the Dayton office collaboration context.

Skills

Customer-focused

Troubleshooting

AI awareness

Windows

Mac/iOS

Education

Enrollment in IT/CS-related program

Job description

LexisNexis Legal & Professional in Raleigh, NC is seeking a Desktop Support Co-Op to provide hands-on IT support across desktops, laptops, mobile devices and printers. You will help end users, troubleshoot issues, and collaborate with experienced technologists in a dynamic team.

The role is open to currently enrolled undergrad or graduate students graduating between Dec 2026 and Dec 2028, on-site in Raleigh with 19 hours weekly.