Entry-Level IT Support Specialist — Flexible Hours

Relx Plc; Dayton, Northern (OH, KY); Hybrid; USD 45,000 - 74,000; Full time

Job summary

LexisNexis Legal & Professional in Dayton, OH, is seeking an entry-level Technical Support Specialist to provide end-user desktop support, install and configure systems, and resolve hardware/software issues. Some travel to trade shows is required to deliver on-site support.

The role offers a path to develop IT skills within a global organization, with a base U.S. pay range and benefits depending on location. This position is full-time and on-site.

Qualifications

• High school-level knowledge of computer hardware and software.
• A+ Certification or other technology certifications preferred.
• Ability to travel up to 25%.

Responsibilities

• Provide end-user desktop support under supervision, including hardware, printer, and software issues.
• Install and configure desktop systems and workstations.
• Troubleshoot hardware, software, and peripherals; assist with network-related issues.
• Assist with travel to trade shows for on-site support.
• Monitor and troubleshoot IT infrastructure as assigned.

Skills

Hardware troubleshooting

Software troubleshooting

End-user support

Problem solving

Communication skills

Education

High school diploma or equivalent

A+ Certification

Job description

LexisNexis Legal & Professional in Dayton, OH, is seeking an entry-level Technical Support Specialist to provide end-user desktop support, install and configure systems, and resolve hardware/software issues. Some travel to trade shows is required to deliver on-site support.

The role offers a path to develop IT skills within a global organization, with a base U.S. pay range and benefits depending on location. This position is full-time and on-site.