Entry-Level Data Center Technician: Hands-On Ops

Ericsson GmbH; Council Bluffs, Northern (IA, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Ericsson Inc. in Council Bluffs, IA is seeking an Associate Data Center Technician to support installation, operation, and maintenance of data center equipment. You'll perform hands-on tasks such as staging, cabling, labeling, inventory management, and documentation while learning industry best practices.

This entry-level role emphasizes safety, accuracy, and teamwork within a collaborative delivery environment, with opportunities to grow into more advanced data center operations.

Qualifications

• High school diploma, technical certification, vocational training, or equivalent experience preferred.
• Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
• Familiarity with copper and fiber cabling concepts is considered an asset.
• Ability to safely use basic hand tools and follow detailed work instructions.
• Strong attention to detail and ability to accurately complete documentation and data entry tasks.
• Effective collaboration and communication skills, with a willingness to learn from experienced colleagues.
• Ability to identify issues and seek guidance promptly when questions or concerns arise.
• Demonstrated commitment to safety, quality, and continuous learning.
• Prior exposure to data centers, telecommunications, field services, or technical training programs is beneficial but not required.

Responsibilities

• Receive, unpack, and stage equipment and cabling per area procedures.
• Perform basic inventory checks and update tracking systems.
• Assist with rack positioning and preparation under guidance.
• Install rack accessories (PDUs, panels, etc.).
• Support rack-and-stack by lifting and aligning equipment.
• Perform basic copper/fiber patching per maps and instructions.
• Route and dress cabling to standards and color-coding.
• Capture serial numbers, rack locations, and installation records.
• Execute MACD activities under supervision.
• Conduct routine inspections and escalate issues as needed.
• Follow MOPs, safety requirements, and quality standards.

Skills

Hardware basics

Networking basics

Attention to detail

Documentation skills

Safety awareness

Education

High school diploma

Tools

Hand tools

Job description

Ericsson Inc. in Council Bluffs, IA is seeking an Associate Data Center Technician to support installation, operation, and maintenance of data center equipment. You'll perform hands-on tasks such as staging, cabling, labeling, inventory management, and documentation while learning industry best practices.

This entry-level role emphasizes safety, accuracy, and teamwork within a collaborative delivery environment, with opportunities to grow into more advanced data center operations.