Entry-Level Data Center Technician - Hands-On Ops

Ericsson; Broadview Heights (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Parental leave

Job summary

Ericsson is seeking an Associate Data Center Technician to support the installation, operation, and maintenance of equipment within hyperscale and enterprise data center environments. This entry-level role is suited for individuals starting in data center operations, telecommunications, or technical infrastructure.

You will perform hands-on tasks such as staging, rack prep, cabling, labeling, inventory management, and documentation while learning industry best practices from experienced

Qualifications

• High school diploma, technical certification, vocational training, or equivalent experience preferred.
• Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
• Ability to safely use basic hand tools and follow detailed work instructions.
• Strong attention to detail and ability to accurately complete documentation and data entry tasks.
• Willingness to travel up to 50–100% as required.

Responsibilities

• Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
• Perform basic inventory checks against packing lists and update inventory tracking systems.
• Assist with rack positioning, leveling, and physical preparation under the guidance of senior team members.
• Install rack accessories such as cable managers, blanking panels, and preconfigured PDUs.
• Support rack-and-stack activities by lifting, aligning, and securing equipment per documented procedures.
• Perform basic copper and fiber patching using predefined port maps and installation instructions.
• Route and dress cabling in accordance with quality and data center standards.
• Capture equipment serial numbers, rack locations, photographs, and installation records using standard templates.
• Execute MACD activities under the direction of senior team members.
• Perform routine visual inspections and escalate issues as needed.
• Follow established MOPs, safety requirements, and quality standards.

Skills

Basic hardware understanding

Team collaboration

Documentation

Education

High school diploma or equivalent

Tools

Basic hand tools

Rack hardware handling

Cable management tools

Job description

Ericsson is seeking an Associate Data Center Technician to support the installation, operation, and maintenance of equipment within hyperscale and enterprise data center environments. This entry-level role is suited for individuals starting in data center operations, telecommunications, or technical infrastructure.

You will perform hands-on tasks such as staging, rack prep, cabling, labeling, inventory management, and documentation while learning industry best practices from experienced