Entry-Level Data Center Technician — Hands-On Operations & Support

TierPoint; Seattle (WA); On-site; USD 27,428 - 41,148; Full time

Job summary

TierPoint is looking for an Operations Technician I in Seattle, WA to maintain the smooth operations of their data centers. This entry-level position is ideal for those eager for hands-on IT experience and who value providing excellent customer service. Tasks include server installation, monitoring facilities, and troubleshooting incidents.

The candidate should have a high school diploma and excellent interpersonal skills, with a strong ability to thrive in a dynamic team environment.

Qualifications

• Ability to work on multiple projects simultaneously.
• Proficiency in maintaining records of equipment changes and incidents.
• Prior data center experience preferred.

Responsibilities

• Assist in installing and configuring servers and storage devices.
• Monitor alerts related to power, cooling, and network performance.
• Proactively manage the ticket queue for timely request response.

Skills

Excellent verbal, written, and interpersonal skills

Ability to prioritize and organize effectively

Ability to work in a fast-moving, team-oriented environment

Education

High School degree or equivalent

Tools

MS Office Suite

Windows-based computer applications

Job description

TierPoint is looking for an Operations Technician I in Seattle, WA to maintain the smooth operations of their data centers. This entry-level position is ideal for those eager for hands-on IT experience and who value providing excellent customer service. Tasks include server installation, monitoring facilities, and troubleshooting incidents.

The candidate should have a high school diploma and excellent interpersonal skills, with a strong ability to thrive in a dynamic team environment.