Entry-Level Customer Support Specialist - HVAC

The Contractor Consultants; Mundelein (IL); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical, dental, vision, life, and disability insurance options

Paid holidays, vacation time, and sick leave

Paid training and mentorship

Job summary

The Contractor Consultants is seeking a Customer Service Representative in Mundelein, IL to join our growing team. This entry-level position focuses on delivering excellent customer support, managing internal communication, and assisting with operational and administrative tasks.

The ideal candidate should possess strong communication and organizational skills, be proficient in Microsoft Office, and demonstrate a commitment to customer service. A valid driver's license and access to reliable transportation are necessary for occasional site travel.

The role offers medical, dental, vision, life, and disability insurance options, weekly pay, and opportunities for internal advancement.

Qualifications

• Strong communication, multitasking, and organizational skills.
• Reliable and flexible; a self‑starter with a willingness to learn.
• Valid driver’s license and access to reliable transportation.

Responsibilities

• Answer and direct phone calls with a positive, customer‑first attitude.
• Provide friendly, professional assistance to customers and internal staff.
• Support scheduling, job coordination, and team communications.

Skills

Strong communication

Multitasking

Organizational skills

Proficient in Microsoft Office

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

The Contractor Consultants is seeking a Customer Service Representative in Mundelein, IL to join our growing team. This entry-level position focuses on delivering excellent customer support, managing internal communication, and assisting with operational and administrative tasks.

The ideal candidate should possess strong communication and organizational skills, be proficient in Microsoft Office, and demonstrate a commitment to customer service. A valid driver's license and access to reliable transportation are necessary for occasional site travel.

The role offers medical, dental, vision, life, and disability insurance options, weekly pay, and opportunities for internal advancement.