Customer Service Representative

Habegger Corporation; Springfield (IL); On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

Health

Dental

Aflac

401(k) with up to 5% match

Paid vacation

Sick days

Profit sharing

FSA

Life insurance

Job summary

The Habegger Corporation in Springfield, IL seeks a full-time Customer Service Representative to support HVAC customers and contribute to sales growth while handling admin duties.

The role offers a competitive wage of $17-$22/hr with opportunities to earn up to $4,000/yr in bonuses, plus annual merit increases and generous benefits including health, dental, 401(k) with company match, and paid time off.

Qualifications

• Exceptional communication skills and professional demeanor.
• Working knowledge of HVAC terms and products.
• Basic computer skills and data entry accuracy.
• Ability to regularly lift up to 100 lbs.
• Forklift operation training a plus or willingness to train.

Responsibilities

• Support sales, profit, and customer service objectives daily.
• Promote sales, monthly specials, and counter specials in showroom.
• Process and coordinate the filling of customer orders with accuracy.
• Perform administrative warehouse duties including shipping and receiving.
• Maintain showroom cleanliness and stay up to date on company policies.

Skills

Communication skills

HVAC terminology

Basic computer skills

Lift up to 100 lbs

Forklift training

Job description

The Habegger Corporation in Springfield, IL is looking to hire a full-time Customer Service Representative to provide day-to-day support for our HVAC customers. Do you have exceptional multitasking skills? Are you looking for an opportunity to contribute to sales growth while performing administrative duties for a successful company? If so, please read on!

This position earns a competitive wage of $17-$22/hr, depending on experience, plus opportunities to earn up to $4,000/yr in bonuses. Employees are also eligible for an annual merit increase of up to 3%, depending on corporate guidelines. We provide generous benefits, including health, dental, Aflac, a 401(k) plan with up to 5% company match, paid vacation, sick days, profit sharing, a flexible spending account, and life insurance. If this sounds like the right opportunity for you,

About The Habegger Corporation

We are an experienced HVAC distributor that's been providing top-quality products since 1952. We have over 40 locations in 8 states and have demonstrated customer loyalty and support in helping businesses grow. Our goal is to be number one in the industry while maintaining the highest ethical standards.

Here at Habegger, our philosophy is to "hire good people, give them the tools, and get out of the way." We know that our team of outstanding employees is the reason we have the success that we do, so we offer a culture of growth, great pay, and awesome benefits.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

In this customer service position, you play an integral part in supporting our sales, profit, and customer service objectives. Your professional nature serves you well as you communicate with customers both over the phone and in person. Each person trusts you with their needs because you listen intently and sincerely seek personalized HVAC solutions. While serving customers in the showroom, you confidently promote sales, monthly specials, and counter specials. You serve will-call customers by picking up and loading orders in an accurate and efficient manner as well as maintaining showroom cleanliness. Behind the scenes, you perform administrative warehouse duties including, shipping, receiving, and facilities maintenance. With close attention to detail, you process and coordinate the filling of customer orders. Because you always stay up to date on company processes, policies, and procedures, you're able to perform your duties in an effective and successful manner. You enjoy that each day is a little different and find fulfillment in contributing to the company's success!

Qualifications

• Exceptional communication skills
• Working knowledge of HVAC terms
• Basic computer skills
• Ability to regularly lift up to 100 lbs.
• Ability to operate a forklift or be willing to be trained on it is a plus

Are you clean-cut and professional in appearance? Do you enjoy performing administrative duties? Are you a people person? If so, you might just be perfect for this position!

ARE YOU READY TO JOIN OUR TEAM?

We look forward to meeting you!

Location: 62703