Customer Service Representative

The Contractor Consultants; Mundelein (IL); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical, dental, vision, life, and disability insurance options

Paid holidays, vacation time, and sick leave

Paid training and mentorship

Job summary

The Contractor Consultants is seeking a Customer Service Representative in Mundelein, IL to join our growing team. This entry-level position focuses on delivering excellent customer support, managing internal communication, and assisting with operational and administrative tasks.

The ideal candidate should possess strong communication and organizational skills, be proficient in Microsoft Office, and demonstrate a commitment to customer service. A valid driver's license and access to reliable transportation are necessary for occasional site travel.

The role offers medical, dental, vision, life, and disability insurance options, weekly pay, and opportunities for internal advancement.

Qualifications

• Strong communication, multitasking, and organizational skills.
• Reliable and flexible; a self‑starter with a willingness to learn.
• Valid driver’s license and access to reliable transportation.

Responsibilities

• Answer and direct phone calls with a positive, customer‑first attitude.
• Provide friendly, professional assistance to customers and internal staff.
• Support scheduling, job coordination, and team communications.

Skills

Strong communication

Multitasking

Organizational skills

Proficient in Microsoft Office

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Position Title: Customer Service Representative

Company Name: Legendary Service Inc

Pay Range: $18 – $22 per hour, based on experience

Industry: Plumbing / HVAC (Residential, Commercial)

Location: Mundelein, IL

Job Overview

Legendary Service Inc is a rapidly growing residential and commercial HVAC and plumbing company seeking a dependable and enthusiastic Customer Service Representative. This entry‑level role is ideal for someone who is moldable, eager to learn, and ready to grow with the company. The representative will deliver excellent customer support, manage internal communication, and assist with operational and administrative tasks.

Key Responsibilities

• Answer and direct phone calls with a positive, customer‑first attitude
• Provide friendly, professional assistance to customers and internal staff
• Perform administrative tasks including filing, data entry, and document organization
• Support scheduling, job coordination, and team communications
• Deliver materials or documents to job sites as needed
• Assist managers and field teams with day‑to‑day operational needs
• Serve as a dependable point of contact for office‑related support tasks
• Represent the company with professionalism and a service‑oriented mindset

Qualifications

• High school diploma or equivalent (some college preferred)
• Strong communication, multitasking, and organizational skills
• Reliable and flexible; a self‑starter with a willingness to learn
• Proficient in Microsoft Office (Word, Excel, Outlook) and basic computer functions
• Valid driver’s license and access to reliable transportation
• Ability to manage changing priorities in a fast‑paced environment

Benefits

• Weekly pay schedule and retirement savings program
• Medical, dental, vision, life, and disability insurance options
• Paid holidays, vacation time, and sick leave
• Paid training, mentorship, and internal advancement opportunities
• Company events, team‑building activities, and performance incentives

Schedule

• Full‑time, Monday to Friday, with flexibility to support operational needs

Location

• Mundelein, IL – with occasional local travel to job sites

Equal Employment Opportunity

Legendary Service Inc is an equal‑opportunity employer committed to diversity and inclusion. All applicants are considered without regard to race, age, gender, sexual identity, religion, or disability status.