Entry-Level Customer Support — Grand Rapids, Full-Time

Calder News LLC; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full-time schedule

Bonuses

Weekend bonuses

Team environment

Advancement opportunities

Job summary

Calder News LLC in Grand Rapids, MI is seeking an Entry-Level Customer Support Associate to assist customers in-person and over the phone, provide product information, and keep thorough records of interactions. You will work with a supportive team to ensure a positive customer experience in a fast-paced environment.

This full-time role offers competitive entry-level pay with bonuses and weekend opportunities, plus clear opportunities for advancement as you grow with the company."

Qualifications

• Must be 18 or older.
• Able to start immediately.
• Reliable transportation to Grand Rapids location.
• Professional appearance and strong communication skills.
• Team-oriented, dependable, and eager to learn.

Responsibilities

• Assist customers in person and over the phone.
• Answer questions and provide helpful information about our product.
• Resolve basic customer concerns and ensure a positive experience.
• Keep records of customer interactions.
• Work collaboratively with team members to support daily operations.

Skills

Communication skills

Reliability

Customer service mindset

Team oriented

Job description

Calder News LLC in Grand Rapids, MI is seeking an Entry-Level Customer Support Associate to assist customers in-person and over the phone, provide product information, and keep thorough records of interactions. You will work with a supportive team to ensure a positive customer experience in a fast-paced environment.

This full-time role offers competitive entry-level pay with bonuses and weekend opportunities, plus clear opportunities for advancement as you grow with the company."