Entry-Level Customer Support Agent - Growth & Flexibility

Enterprise Call Center; Orangeburg (SC); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Paid training

Paid time off

Aflac supplemental insurance

MDLive telehealth

Performance-based incentives

Career advancement paths

Job summary

Enterprise Call Center is seeking Customer Service Agents to handle inbound customer inquiries, assist with questions, service requests, and account needs for major brands. You will use guided systems to provide accurate, professional support while aligning with brand standards.

Paid training follows certification, with W2 employment, paid time off, and optional supplemental insurance. Flexible scheduling is available after certification to fit your life and growth opportunities into support

Qualifications

• High school diploma or GED required.
• Must be at least 18 years old.
• Authorized to work in the United States.
• U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
• Ability to follow detailed processes and meet performance expectations.
• Strong communication and active listening skills.
• Comfortable navigating computer applications and web-based tools.
• Ability to work independently and remain accountable to schedules.

Responsibilities

• Handle inbound customer interactions for major brands.
• Assist customers with questions, service requests, account needs, and product support.
• Use guided systems to deliver high-quality customer care.
• Maintain professionalism and brand alignment.

Skills

Communication skills

Active listening

Follow processes

Computer skills

Independent worker

Performance oriented

Bilingual (Spanish/English)

Education

High school diploma or GED

Job description

Enterprise Call Center is seeking Customer Service Agents to handle inbound customer inquiries, assist with questions, service requests, and account needs for major brands. You will use guided systems to provide accurate, professional support while aligning with brand standards.

Paid training follows certification, with W2 employment, paid time off, and optional supplemental insurance. Flexible scheduling is available after certification to fit your life and growth opportunities into support