Entry Level Customer Service / Sales Rep - Business

Ezee Consulting Inc; California; On-site; USD 32,000 - 46,000; Full time

Job summary

Ezee Consulting Inc. is seeking an entry-level Customer Service / Sales Representative to join our team in California. You will help customers by providing product and service information and resolving basic issues, while learning our offerings and sales processes.

Responsibilities include handling inquiries, providing product details, resolving issues, updating customer records, and building knowledge about evolving products and services to better assist clients.

Qualifications

• Experience in customer service, sales, or related fields.
• Strong communication and interpersonal skills.
• Ability to prioritize and multitask in a fast-paced environment.

Responsibilities

• Handle customer inquiries and complaints.
• Provide information about products and services.
• Troubleshoot and resolve product issues.
• Document and update customer records.
• Develop and maintain a knowledge base of products and services.

Skills

Customer service

Sales

Job description

Job Description

We are seeking an Entry Level Customer Service / Sales Rep - Business to join our team!You will be responsible forhelpingcustomers by providing product and service information and resolvingtechnical issues.
Responsibilities:

• Handle customer inquiries and complaints
• Provideinformation about the products and services
• Troubleshoot and resolveproduct issues and concerns
• Document and updatecustomer records based oninteractions
• Develop and maintain a knowledgebase of the evolving products and services

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills