Entry-Level Customer Service Representative

hhv; Virginia Beach (VA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Paid training

Entry-level opportunity

Professional development

Supportive environment

Develop communication skills

Career growth opportunities

Job summary

hhv is seeking an Entry-Level Customer Service Representative to provide friendly, professional service and support customers in person, by phone, and by email. Paid training and a strong emphasis on learning and growth define this role.

You will help with engagement, events, promotions, and registrations, while maintaining accurate records and contributing to a positive customer experience at all times.

Qualifications

• Friendly, positive, and professional attitude.
• Strong communication and interpersonal skills.
• Dependable and organized work habits.
• Willingness to learn and take direction.
• Good problem-solving and multitasking skills.
• Comfortable interacting with customers and the public.
• Ability to work independently and as part of a team.

Responsibilities

• Provide friendly and professional customer service
• Answer questions and assist customers with their needs
• Communicate with customers in person, by phone, and email
• Build positive customer relationships through communication and follow-up
• Help address customer questions and concerns
• Maintain accurate customer information and records
• Assist with customer engagement, events, and promotions
• Support event registration and other customer-facing activities
• Gather customer feedback and support a positive customer experience
• Work with team members to meet customer service goals
• Represent the company in a professional and positive manner

Skills

Friendly attitude

Communication skills

Dependable

Willing to learn

Problem solving

Multitasking

Teamwork

Public interaction

Job description

Entry-Level Customer Service Representative

We are looking for a friendly, motivated, and dependable Entry-Level Customer Service Representative to join our team. If you enjoy helping people, communicating with others, and learning new skills, this is a great opportunity to gain hands-on customer service experience and develop professionally.

No prior customer service experience is required. Paid training is provided. Candidates with backgrounds in retail, hospitality, restaurants, sales, administrative work, or other customer-facing roles are encouraged to apply.

What You’ll Do

• Provide friendly and professional customer service
• Answer questions and assist customers with their needs
• Communicate with customers in person, by phone, and email
• Build positive customer relationships through communication and follow-up
• Help address customer questions and concerns
• Maintain accurate customer information and records
• Assist with customer engagement, events, and promotions
• Support event registration and other customer-facing activities
• Gather customer feedback and support a positive customer experience
• Work with team members to meet customer service goals
• Represent the company in a professional and positive manner

What We’re Looking For

• Friendly, positive, and professional attitude
• Strong communication and interpersonal skills
• Dependable and organized work habits
• Willingness to learn and take direction
• Good problem-solving and multitasking skills
• Comfortable interacting with customers and the public
• Ability to work independently and as part of a team

What We Offer

• Paid training
• Entry-level opportunity
• Professional development and skill building
• Supportive, team-oriented environment
• Opportunities to develop communication and customer relationship skills
• Opportunities for professional growth

Apply Today

If you're motivated, dependable, people-oriented, and ready to learn, we encourage you to apply.