Customer Service Representative – Entry Level

hhv; Virginia Beach (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

hhv in Virginia Beach is hiring an Entry-Level Customer Service Representative to join our growing team. This role emphasizes helping customers, solving problems, and building strong relationships.

No previous customer service experience is required, and paid training is provided. You will learn product knowledge, customer engagement, and effective communication while supporting a friendly, team-oriented environment.

Qualifications

• No prior customer service experience required.
• Paid training provided.
• Ability to learn quickly and follow instructions.

Responsibilities

• Provide friendly and professional customer service.
• Answer questions and assist customers with their needs.
• Communicate with customers by phone, email, and in person.
• Build positive customer relationships through communication and follow-up.
• Maintain accurate customer information and records.
• Assist with customer engagement activities, events, and promotions.
• Support event registration, logistics, and customer-facing activities.
• Listen to customer feedback and help improve the customer experience.
• Work with team members to meet customer service goals.
• Represent the company professionally and positively.

Skills

Strong communication

Interpersonal skills

Reliability

Learn quickly

Organizational skills

Teamwork

Job description

Customer Service Representative – Entry Level

We are hiring an Entry-Level Customer Service Representative to join our growing team. This is an excellent opportunity for someone who enjoys working with people, providing great customer service, solving problems, and developing valuable professional skills.

No previous customer service experience is required. Paid training is provided. We are looking for motivated, dependable individuals with a positive attitude and a willingness to learn.

Responsibilities

• Provide friendly and professional customer service.
• Answer questions and assist customers with their needs.
• Communicate with customers by phone, email, and in person.
• Build positive customer relationships through communication and follow-up.
• Maintain accurate customer information and records.
• Assist with customer engagement activities, events, and promotions.
• Support event registration, logistics, and customer-facing activities.
• Listen to customer feedback and help improve the customer experience.
• Work with team members to meet customer service goals.
• Represent the company professionally and positively.

Qualifications

• Strong communication and interpersonal skills.
• Friendly, positive, and professional attitude.
• Reliable and dependable work ethic.
• Ability to learn quickly and follow instructions.
• Good organizational and problem-solving skills.
• Ability to work independently and as part of a team.
• Comfortable interacting with customers and the public.
• Previous experience is helpful but not required.
• Customer service, retail, hospitality, sales, administrative, or client-facing experience is a plus.

Why Join Us?

• No experience required
• Paid training provided
• Entry-level opportunity with room for advancement.
• Learn valuable customer service and communication skills.
• Gain experience in customer relations and customer engagement.
• Supportive, team-oriented work environment.
• Ongoing training and professional development.
• Opportunity to build a long-term career.