Entry Level Customer Service Assistant

Moodreact; Washington (District of Columbia); On-site; USD 32,000 - 42,000; Full time

Job summary

Moodreact is seeking an enthusiastic Entry Level Customer Service Assistant to help deliver positive customer experiences and support daily customer-facing activities. This role is ideal for someone who enjoys helping others, communicates clearly, and is eager to learn how to build strong customer relationships.

No previous experience is required. We provide training and support to help you develop the skills and confidence needed to succeed in a friendly, professional environment.

Qualifications

• Friendly and customer-focused attitude.
• Clear verbal communication and active listening skills.
• Patience, reliability, and a willingness to learn.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Answer general questions about products, services, and available promotions.
• Help customers understand relevant options and make informed decisions.
• Listen to customer needs and provide appropriate information or guidance.
• Support customer engagement activities and maintain a positive service experience.
• Work with team members to address customer concerns and find suitable solutions.
• Maintain a professional approach when representing the company and its clients.
• Participate in training sessions and team development activities.

Job description

About Us

Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams.We handle the tough jobs, the technicalwork, and the details others overlook—always with professionalism,safety, and efficiency in mind.

About the Role

We are looking for an enthusiastic Entry Level Customer Service Assistant to help deliver positive customer experiences and support daily customer-facing activities. This role is ideal for someone who enjoys helping others, communicating clearly, and learning how to build strong customer relationships.

Previous experience is not required. We provide training and support to help you develop the skills and confidence needed to succeed.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Answer general questions about products, services, and available promotions.
• Help customers understand relevant options and make informed decisions.
• Listen to customer needs and provide appropriate information or guidance.
• Support customer engagement activities and maintain a positive service experience.
• Work with team members to address customer concerns and find suitable solutions.
• Maintain a professional approach when representing the company and its clients.
• Participate in training sessions and team development activities.

Qualifications

• Friendly and customer-focused attitude.
• Clear verbal communication and active listening skills.
• Patience, reliability, and a willingness to learn.