Customer Service Assistant

Surib; Las Vegas (NV); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Training and ongoing support.

A collaborative and welcoming team

Opportunities to develop customer服务

Job summary

Surib is seeking a friendly and motivated Customer Service Assistant to support daily customer interactions and help deliver a positive service experience. No previous experience is required, and training will help you develop communication, problem-solving, and customer service skills.

You will welcome customers, share information about products and promotions, and collaborate with the team to ensure consistent, high-quality service.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, patient, and customer-focused attitude.
• Dependability and willingness to learn.
• Ability to work effectively with a team.
• Good problem-solving skills and attention to detail.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Share accurate information about products, services, and available promotions.
• Listen to customer needs and help identify suitable options.
• Assist with resolving routine questions and concerns.
• Support customer engagement activities and maintain service standards.
• Build positive relationships through clear and respectful communication.
• Collaborate with team members to ensure customers receive consistent assistance.
• Participate in training sessions and team development activities.

Skills

Verbal communication

Interpersonal skills

Customer focus

Teamwork

Problem solving

Job description

About the Role

We are looking for a friendly and motivated Customer Service Assistant to support daily customer interactions and help deliver a positive service experience. This position is ideal for someone who enjoys helping people, answering questions, and learning how to build strong customer relationships.

No previous experience is required. Training and ongoing guidance will help you develop the communication, problem-solving, and customer service skills needed to succeed.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Share accurate information about products, services, and available promotions.
• Listen to customer needs and help identify suitable options.
• Assist with resolving routine questions and concerns.
• Support customer engagement activities and maintain service standards.
• Build positive relationships through clear and respectful communication.
• Collaborate with team members to ensure customers receive consistent assistance.
• Participate in training sessions and team development activities.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, patient, and customer-focused attitude.
• Dependability and willingness to learn.
• Ability to work effectively with a team.
• Good problem-solving skills and attention to detail.
• Previous customer service or retail experience is helpful but not required.

What We Offer

• Training and ongoing support.
• A collaborative and welcoming team environment.
• Opportunities to develop customer service and communication skills.
• Professional growth and development opportunities.
• Compensation based on the position and experience.