Entry-Level Customer Representative

B&R Staffing Solutions; Kentucky; On-site; USD 35,000 - 52,000; Full time

Job summary

B&R Staffing Solutions is seeking a Customer Account Representative to support a medium-sized customer service team in Kentucky. You will manage customer accounts, resolve inquiries, and ensure client satisfaction through timely follow-ups.

This role emphasizes effective communication and collaboration with internal teams to maintain strong relationships. Reporting to the Customer Service Supervisor, the position offers clear opportunities for advancement to a Senior Representative role with no

Qualifications

• 1+ years of experience in customer service.
• Strong customer communication skills.
• Sales experience.

Responsibilities

• Manage customer accounts and maintain accurate records.
• Provide responsive support and resolve customer inquiries.
• Communicate effectively with customers and internal teams.
• Conduct timely follow-ups to ensure customer satisfaction.
• Collaborate with team members to improve service delivery.

Skills

Customer service

Communication skills

Sales experience

Account management

Job description

Job Description

The Customer Account Representative plays a key role within a medium-sized customer service team of 6-10 members, providing dedicated account management and support to ensure customer satisfaction. Reporting to the Customer Service Supervisor, this role focuses on effective communication and timely follow-up to maintain strong client relationships. There is no travel required, and the position offers clear opportunities for advancement to a Senior Representative role.

Responsibilities

• Manage customer accounts and maintain accurate records
• Provide responsive support and resolve customer inquiries
• Communicate effectively with customers and internal teams
• Conduct timely follow-ups to ensure customer satisfaction
• Collaborate with team members to improve service delivery

Preferred Qualifications

• 1+ years of experience in customer service
• Strong customer communication skills
• Sales experience