Customer Service Representative

PAEC Global; San Juan (PR); On-site; USD 30,000 - 40,000; Full time

Job summary

A customer service-oriented firm located in Puerto Rico seeks a candidate for a role focused on assisting customers and resolving inquiries. The ideal candidate will have a Bachelor’s degree and possess strong communication and customer service skills. Responsibilities include handling complaints, promoting products, and maintaining records of customer interactions. Flexibility in a fast-paced environment is essential, making this an excellent opportunity for recent graduates or those with limited experience.

Qualifications

• 0–2 years of experience in a related field.
• Excellent communication skills are essential for this position.
• Ability to empathize and solve problems efficiently.

Responsibilities

• Assist customers with inquiries and provide exceptional service.
• Handle customer complaints and resolve issues efficiently.
• Promote products and services through effective sales pitching.

Skills

Proficient in English

Strong customer service skills

Effective sales pitching

Education

Bachelor’s degree in a relevant field

Job description

Description

• Assist customers with inquiries and provide exceptional service.
• Handle customer complaints and resolve issues efficiently.
• Promote products and services through effective sales pitching.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to improve customer satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in English, strong customer service skills, effective sales pitching.
• Qualities and Traits: Excellent communication skills, problem-solving ability, empathetic attitude.
• Responsibilities and Duties: Able to work in a fast-paced environment, flexibility to handle varying customer needs.