Customer Service Representative - Entry Level

hhv; Richmond (VA); Presencial; USD 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training & development

Career growth

Friendly team

Hands-on experience

Leadership skills

Competitive pay

Descripción de la vacante

hhv is seeking an enthusiastic, entry-level Customer Service Representative to join our team in a supportive environment. You will help customers, answer questions, and contribute to event marketing campaigns while learning and growing your skills in communication and teamwork.

No prior experience required; we welcome recent graduates and candidates from retail, hospitality, or other customer-facing roles. Training provided, with opportunities for advancement.

Formación

• We’re looking for people who enjoy working with others and are willing to learn.
• Good communication and interpersonal skills are important.
• Ability to stay organized and handle multiple tasks.

Responsabilidades

• Communicate with customers in a friendly, professional manner.
• Provide helpful information and support to meet customer needs.
• Build positive relationships with customers through follow-up.
• Assist with inquiries, account information, and feedback.
• Support event planning, promotions, and campaigns.
• Collaborate with team to resolve issues and improve satisfaction.
• Maintain accurate customer records and update information.
• Share feedback to improve service and experiences.
• Participate in training and develop communication skills.
• Represent the company professionally during interactions.

Conocimientos

Customer service

Communication

Teamwork

Multitasking

Descripción del empleo

Customer Service Representative - Entry Level

We’re looking for motivated and enthusiastic individuals to join our team as Entry-Level Customer Service Representatives!

In this role, you’ll help customers, answer questions, build positive relationships, and support event marketing campaigns. You’ll gain valuable experience in customer service, communication, and teamwork while learning and growing in a supportive environment.

No previous experience is required! We welcome recent graduates and candidates with backgrounds in retail, hospitality, restaurants, sales, and other customer-facing roles.

Responsibilities

• Communicate with customers and answer questions in a friendly, professional manner.
• Provide helpful information and support to meet customer needs.
• Build positive relationships with customers through communication and follow-up.
• Assist with customer inquiries, account information, and feedback.
• Support event planning, promotional activities, and marketing campaigns.
• Work with team members to resolve issues and improve customer satisfaction.
• Maintain accurate customer records and update account information.
• Share customer feedback to help improve service and customer experiences.
• Participate in training and develop customer service and communication skills.
• Represent the company professionally during customer interactions and events.

Qualifications

We’re looking for people who enjoy working with others and are willing to learn.

• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Good organizational and time-management skills.
• Ability to multitask in a fast-paced environment.
• Strong teamwork and problem-solving skills.
• Professional, reliable, and customer-focused approach.

Previous customer service or client relations experience is a plus, but not required.

What We Offer

• Training and professional development.
• Opportunities for career growth and advancement.
• A friendly and supportive team environment.
• Hands-on experience in customer service and client relations.
• Opportunities to develop communication and leadership skills.
• Competitive compensation and benefits, as applicable to the position.

We welcome applicants from all backgrounds who are motivated, dependable, and ready to learn.