Account Representative

Uniting Holding; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Full benefits after 90 days

Retirement Plan

Optional employee stock plan

Job summary

Uniting Holding is seeking an Account Representative in Jacksonville, Florida, to manage client accounts and drive sales. The ideal candidate will have 3+ years of relevant experience and strong communication skills. In this role, you'll address customer concerns, foster client relationships, and meet sales targets while handling challenging situations with professionalism.

This position provides full benefits after 90 days, including medical, dental, and retirement plans. Join us in growing our business by expanding our account portfolio!

Qualifications

• 3+ years of work experience in a relevant field.
• Strong ability to meet deadlines and financial goals.
• Experience in sales or customer service is preferred.

Responsibilities

• Manage assigned client accounts and be the main point of contact.
• Follow up after closing sales to ensure satisfaction.
• Respond to customer queries and complaints promptly.
• Present new products and services to existing customers.
• Cold call and email prospective clients to meet sales targets.

Skills

Customer service and people skills

Excellent phone communication

Excellent email communication

Excellent verbal communication

Education

High school diploma

Bachelor’s degree

Job description

We are looking for an Account Representative to manage assigned client accounts. You will address customer concerns and contact prospects to expand your account portfolio. We expect you to be an energetic, goal‑driven person with excellent communication skills. This role may often be challenging so you should be able to remain calm and polite in tough situations. If you also have some experience in sales or customer service, we’d like to meet you. Your goal will be to foster long‑term relationships with clients and help grow our business.

Responsibilities

• Be the main point of contact for assigned customers
• Follow up regularly after closing a sale to ensure client satisfaction
• Respond promptly to customer queries & complaints to find solutions and defuse tension
• Pass on issues to account managers when needed
• Present new or additional products and services to existing customers
• Approach prospective clients through cold‑calling, email, etc. to meet sales targets
• Send reports on sales activity, account status, and possible issues

Required Experience, Skills and Qualifications

• High school diploma
• Bachelor’s degree (ideal but not required)
• 3+ years of work experience
• Customer service and people skills
• Excellent phone, email, and verbal communication skills
• Ability to meet deadlines and financial goal minimums

Benefits

• Full benefits after 90 days (medical & dental)
• Retirement Plan
• Optional employee stock plan