Entry-Level Collections Specialist (Hybrid, Training)

Sunrise Credit Services, Inc.; Melville (NY); Hybrid; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Paid training

Career advancement

Hybrid schedule

Job summary

Sunrise Credit Services, Inc. on Long Island is seeking motivated individuals to handle calls from customers who are past due. You will train to negotiate and collect payments, with a 4-week new hire program and a hybrid schedule after probation.

Responsibilities include taking calls, processing payments, and resolving customer concerns by phone. Training is paid at $18/hour with opportunities for full-time after 30 days and competitive benefits.

Qualifications

• Strong customer service skills.
• Basic understanding of accounts receivable and financial concepts.
• Excellent phone etiquette and communication abilities.
• Ability to negotiate and analyze accounts effectively.
• Proficient in math and financial software.
• No prior experience required; willingness to learn is essential.

Responsibilities

• Handle incoming and/or outgoing customer calls.
• Process payments and resolve customer concerns by phone.
• Support customers with questions about their accounts.

Skills

Customer service

Phone etiquette

Negotiation

Math skills

AR concepts

Tools

Financial software

Job description

Sunrise Credit Services, Inc. on Long Island is seeking motivated individuals to handle calls from customers who are past due. You will train to negotiate and collect payments, with a 4-week new hire program and a hybrid schedule after probation.

Responsibilities include taking calls, processing payments, and resolving customer concerns by phone. Training is paid at $18/hour with opportunities for full-time after 30 days and competitive benefits.