Entry-Level Collections Pro - Full Training + 1st Shift

Randstad USA; Danvers (MA); On-site; USD 28,000 - 29,000; Full time

Job summary

Randstad USA is seeking an entry-level Collections Specialist to join our finance team in Massachusetts. You will reach out to customers to manage overdue accounts, resolve discrepancies, and secure payments.

No prior collections experience is required—we provide full training and support for professional growth. This role emphasizes building positive relationships with customers, accurate record keeping, and using our CRM to track payment plans.

Qualifications

• 0 years of experience required.
• Entry Level position.

Responsibilities

• Customer Outreach: Contact customers with overdue balances via phone and email to arrange payments.
• Payment Processing: Secure and process payments, setups payment plans, and update account statuses accurately.
• Record Keeping: Maintain precise, detailed notes of all customer interactions and payment agreements in our database.

Skills

Commercial Collections

Consumer Collections

Data Entry

Education

No Degree Required

Job description

Randstad USA is seeking an entry-level Collections Specialist to join our finance team in Massachusetts. You will reach out to customers to manage overdue accounts, resolve discrepancies, and secure payments.

No prior collections experience is required—we provide full training and support for professional growth. This role emphasizes building positive relationships with customers, accurate record keeping, and using our CRM to track payment plans.