Collections Technician Entry Level- Boca Raton

Samson Funding; Boca Raton (FL); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Profit Sharing

401(k)

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

On-the-job training

Vision insurance

Wellness resources

Job summary

Samson Funding in Boca Raton, FL is seeking an Entry Level Collections Technician to support our accounts and help reduce aging balances. This in-office role offers hands-on training and a clear path to advancement within a collaborative team.

You will work with the collections manager, sales and operations, handling calls, negotiating payment plans, and maintaining professional client communications while meeting established goals.

Qualifications

• Entry level role (1-3 years experience) – Speaking Spanish is a plus, but not required.
• In-office role, not remote.
• Prior experience in customer service, collections, or business finance is a plus.

Responsibilities

• Work closely with collections manager, sales and operations teams regarding client accounts.
• Proactively manage multiple accounts while maintaining confidentiality.
• Analyze business financials according to established procedures.
• Conduct outbound and inbound calls daily to resolve outstanding balances.
• Negotiate payment plans while maintaining professional service.
• Monitor payment plans and ensure commitments are honored.
• Partner cross-functionally to resolve issues impacting payment timelines.

Skills

Coachable

Self-motivation

Attention to detail

Communication skills

Problem solving

Team player

Customer service

Tools

Excel

Gmail

Job description

Benefits

• Profit sharing
• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Role

Collections Technician, Entry Level

Location

Boca Raton, Florida office

Website

SamsonFunding.com

LinkedIn

https://www.linkedin.com/company/samsonfunding

Samson Funding is a Non-Bank alternative enabling businesses nationwide to access much needed working capital to grow. To make sure we can tailor options to our clients needs, in addition to our in-house funding programs we have partnered with both Bank and Non-Bank Lenders across the country. Our programs include SBA Loans, Asset Based Loans, Account Receivable Factoring/Financing, Revenue Based Financing, etc...

Role Information

• This is an in-office role, not remote**
• Entry level role (1-3 years experience) -Speaking Spanish is a plus, but not required

Essential Duties of the Collections Technician include

• Work closely with collections manager, sales and operations teams regarding client accounts
• Tactful account confidentiality
• Proactively manage multiple accounts
• Analyze business financials thoroughly according to established procedures
• Conduct outbound and inbound calls daily to resolve outstanding balances to minimize aging accounts
• Manage client communications and provide accurate account details and information with an elevated level of professionalism and integrity
• Negotiate payment plans while maintaining excellent customer service
• Monitor payment plan and ensure commitments are honored
• Partner cross- functionally to resolve issues impacting payment timelines

Knowledge & Qualifications

• Work 'athlete' - someone who is coach-able, innovative, focused and adaptable
• Self-motivated, organized and excellent follow-up discipline with attention to detail
• Solutions oriented approach
• Basic computer skills: Excel, Gmail
• Excellent communication skills via phone and email
• Desire to crush collecting goals while balancing firmness with professionalism
• Resourceful, able to prioritize and problem solve
• Ability to work independently and in a team environment along side management teams
• Prior experience in customer service, collections, or business finance is a plus

Who This Role Is NOT For

• Those who avoid phone conversations about financial responsibility.
• Those who struggle with consistent follow-up or structured workflows.
• Those who are uncomfortable asking for payment or resolving balances.
• Those who prefer loosely managed tasks instead of clear accountability.

Benefits

• Supportive and collaborative work environment
• Paid on- the- job- training
• Paid time off
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Benefits Premium 100% covered by the company
• HSA & FSA options
• 401(K)
• Profit Sharing

Job Level

Entry Level

Job Type

Full-time

Job Location

Boca Raton, Florida

Work Location

In-office (not remote)

Shift

Monday-Friday, 9a.m.-6p.m.

Salary

$50k base salary

Samson Funding is a BBB-accredited company - A trusted name within the industry!