Collections Specialist - In-Office, Entry Level

Samson Funding; Boca Raton (FL); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Profit Sharing

401(k)

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

On-the-job training

Vision insurance

Wellness resources

Job summary

Samson Funding in Boca Raton, FL is seeking an Entry Level Collections Technician to support our accounts and help reduce aging balances. This in-office role offers hands-on training and a clear path to advancement within a collaborative team.

You will work with the collections manager, sales and operations, handling calls, negotiating payment plans, and maintaining professional client communications while meeting established goals.

Qualifications

• Entry level role (1-3 years experience) – Speaking Spanish is a plus, but not required.
• In-office role, not remote.
• Prior experience in customer service, collections, or business finance is a plus.

Responsibilities

• Work closely with collections manager, sales and operations teams regarding client accounts.
• Proactively manage multiple accounts while maintaining confidentiality.
• Analyze business financials according to established procedures.
• Conduct outbound and inbound calls daily to resolve outstanding balances.
• Negotiate payment plans while maintaining professional service.
• Monitor payment plans and ensure commitments are honored.
• Partner cross-functionally to resolve issues impacting payment timelines.

Skills

Coachable

Self-motivation

Attention to detail

Communication skills

Problem solving

Team player

Customer service

Tools

Excel

Gmail

Job description

Samson Funding in Boca Raton, FL is seeking an Entry Level Collections Technician to support our accounts and help reduce aging balances. This in-office role offers hands-on training and a clear path to advancement within a collaborative team.

You will work with the collections manager, sales and operations, handling calls, negotiating payment plans, and maintaining professional client communications while meeting established goals.