Collections Specialist

Ledgent-Finance-; Watertown (MA); On-site; USD 34,000 - 45,000; Full time

Job summary

Ledgent-Finance- is seeking a Collections Specialist in Watertown, MA to manage a high-volume B2B accounts receivable portfolio, perform cash application, and forecast cash flow. This role requires strong communication, GAAP knowledge, and proficiency with ERP tools.

The position involves independent work, adherence to FDCPA rules, and collaboration with internal teams to optimize collections and reduce DSO. Salary is hourly in a fast-paced environment.

Qualifications

• Bachelor’s degree in Finance, Accounting, or Business Administration.
• 2-5 years of B2B collections and order-to-cash experience.
• Experience in international and structured environment (shared service center, multinational group).
• Knowledge of GAAP; ability to reconcile debits/credits.
• Experience forecasting and managing DSO.
• Manage complex B2B A/R, including credits, debits, rebills, tax-exempt adjustments, customer deductions, and misapplied payments.
• Advanced Excel skills, PeopleSoft, SAP, and exposure to customer portals.
• Exceptional written and verbal communication with internal and external stakeholders.
• FDCPA compliance knowledge.

Responsibilities

• Ensure the collection of outstanding receivables for a high-volume portfolio of key accounts and partners, while maintaining a high standard of client relationship and adherence to payment terms.
• Proactively follow up with clients (via phone and email) to secure timely payments and resolve potential issues.
• Monthly/quarterly cash forecasting with a high degree of accuracy.
• Identify and allocate incoming payments in coordination with the Accounts Receivable team.
• Reduce overdue balances, DSO, and bad debt provisions through prioritized and accurate portfolio management.
• Handle disputes in close collaboration with internal teams (Order Management, Billing, Credit Control, Sales) to accelerate resolution.
• Participate to any closing tasks and dashboard/reporting (monthly/quarterly/ad-hoc)

Skills

Communication skills

Independence

Analytical thinking

Attention to detail

FDCPA knowledge

Education

Bachelor’s degree in Finance, Accounting, or Business Administration

Tools

Excel

PeopleSoft

SAP

Customer portals

Job description

Collections Specialist (JN -092026-430258) Watertown, Massachusetts

Salary: USD25 - USD33 per hour

Our renowned engineering client Headquarters is seeking a B2B Cash Collections specialist to join their team immediately.

Qualifications

• Bachelor’s degree in Finance, Accounting, or Business Administration
• 2-5 years years of experience in B2B collections, order-to-cash experience
• Experience in international and structured environment (e.g., shared service center, multinational group)
• Knowledge of GAAP principles, ability to reconcile debits/credits
• Experience forecasting and managing DSO required.
• Manage complex B2B, A/R activity including credits, debits, rebills, tax exempt adjustments, customer deductions, and correcting misapplied payments.
• Analyze and reconcile multiple invoices and credit scenarios, clearly explaining balances, credit usage, and required payments to customers.
• .Strong command of collection tools
• Advanced Excel skills, Peoplesoft, SAP, and exposure to customer portals.
• Exceptional written and verbal communication with internal and external stakeholders, phone follow up skills required
• Be able to work independently, adhering to federal, state, and local laws regarding debt collection practices Fair Debt Collection Practices Act, (FDCPA).

Responsibilities

• Ensure the collection of outstanding receivables for a high-volume portfolio of key accounts and partners, while maintaining a high standard of client relationship and adherence to payment terms.
• Proactively follow up with clients (via phone and email) to secure timely payments and resolve potential issues.
• Monthly/quarterly cash forecasting with a high degree of accuracy.
• Identify and allocate incoming payments in coordination with the Accounts Receivable team.
• Reduce overdue balances, DSO, and bad debt provisions through prioritized and accurate portfolio management.
• Handle disputes in close collaboration with internal teams (Order Management, Billing, Credit Control, Sales) to accelerate resolution.
• Participate to any closing tasks and dashboard/reporting (monthly/quarterly/ad-hoc)