Entry-Level Collections Specialist

Randstad USA; Danvers (MA); On-site; USD 28,000 - 29,000; Full time

Job summary

Randstad USA is seeking an entry-level Collections Specialist to join our finance team in Massachusetts. You will reach out to customers to manage overdue accounts, resolve discrepancies, and secure payments.

No prior collections experience is required—we provide full training and support for professional growth. This role emphasizes building positive relationships with customers, accurate record keeping, and using our CRM to track payment plans.

Qualifications

• 0 years of experience required.
• Entry Level position.

Responsibilities

• Customer Outreach: Contact customers with overdue balances via phone and email to arrange payments.
• Payment Processing: Secure and process payments, setups payment plans, and update account statuses accurately.
• Record Keeping: Maintain precise, detailed notes of all customer interactions and payment agreements in our database.

Skills

Commercial Collections

Consumer Collections

Data Entry

Education

No Degree Required

Job description

We are seeking a reliable and motivated Entry-Level Collections Specialist to join our finance team. In this role, you will be responsible for reaching out to customers to manage overdue accounts, resolve payment discrepancies, and secure payments.

This is a great starting point for someone looking to build a career in finance, accounting, or customer service. No prior collections experience is required—we provide full training! Your main goal will be to maintain positive customer relationships while helping our company recover outstanding balances.

salary: $20 - $20.5 per hour

shift: First

work hours: 8 AM - 4 PM

education: No Degree Required

Key Responsibilities

• Customer Outreach: Contact customers with overdue balances via phone and email to arrange payments.
• Payment Processing: Secure and process payments, setups payment plans, and update account statuses accurately.
• Record Keeping: Maintain precise, detailed notes of all customer interactions and payment agreements in our database.

Skills

• Commercial Collections
• Consumer Collections
• Data Entry

Qualifications

• Years of experience: 0 years
• Experience level: Entry Level

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Experience

• Entry Level

Education

• No Degree Required