Entry-Level Claims Trainee – Workers' Comp Program

Sedgwick Claims Management Services Ltd; California (MO); On-site; USD 36,000 - 44,000; Full time

Job summary

Sedgwick Claims Management Services Ltd in West Hills, CA is launching an entry-level trainee program to train you as a workers’ compensation claims professional. The program begins with a 4-week concept-based learning and onboarding, followed by on-the-job training with a mentor and manager to guide your development.

You will learn to adjust claims, communicate with injured workers, providers and attorneys, gather records, determine coverage, and document activities while building a

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred and 2+ years of customer service experience.
• Entry-level trainee position in workers' compensation claims.

Responsibilities

• Attend and complete the designated claim professional training program.
• Process and respond to mail, emails and documents.
• Communicate with injured workers, employers, providers, attorneys and carrier reps.
• Investigate new and existing claims by gathering medical records and statements.
• Determine coverage and benefits per jurisdiction and carrier requirements.
• Maintain claims files and document activity.
• Participate in meetings and claim discussions.

Skills

Strong Communicators

Empathetic

Multi-Taskers

Accountable

Structured Thinkers

Ambitious

Agile Learners

Team Collaborators

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Sedgwick Claims Management Services Ltd in West Hills, CA is launching an entry-level trainee program to train you as a workers’ compensation claims professional. The program begins with a 4-week concept-based learning and onboarding, followed by on-the-job training with a mentor and manager to guide your development.

You will learn to adjust claims, communicate with injured workers, providers and attorneys, gather records, determine coverage, and document activities while building a