Claims Adjuster Trainee — Workers' Comp Program

Sedgwick; Brea (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Sedgwick in Brea, CA is launching an entry-level Claims Representative program focused on workers' compensation. You will join a four-week foundational training, then onboarding with mentorship to build essential claims adjustment skills.

Ideal candidates are strong communicators, empathetic, and able to multi-task with accountability. The role emphasizes career growth, structured outcomes, and a collaborative team environment with comprehensive benefits.

Qualifications

• Education requirement stated: High School Diploma or GED.
• Bachelor's degree preferred and 2 years of customer service experience and/or combination of education and experience.

Responsibilities

• Attendance and completion of designated claims professional training program.
• Adjusting various levels of workers' compensation claims under close supervision, including processing and responding to mail, emails and related documents.
• Communicating effectively with injured workers, insureds/employers, medical providers, attorneys and carrier representatives via phone, video, or email.
• Investigating new and existing claims by gathering medical records, employer reports and witness statements; assessing relationships, coverage and potential fraud indicators.
• Determining coverage, compensability and appropriate benefits per jurisdiction and carrier requirements.
• Documenting claims files and coding activity; preparing detailed reports with findings and recommendations.
• Administering indemnity and medical benefits, tracking actions to meet state compliance.
• Participating in virtual or in-person meetings, claim reviews and educational trainings.

Skills

Communication

Empathy

Multitasking

Accountability

Structured thinking

Ambition

Agile learning

Team collaboration

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Sedgwick in Brea, CA is launching an entry-level Claims Representative program focused on workers' compensation. You will join a four-week foundational training, then onboarding with mentorship to build essential claims adjustment skills.

Ideal candidates are strong communicators, empathetic, and able to multi-task with accountability. The role emphasizes career growth, structured outcomes, and a collaborative team environment with comprehensive benefits.