Entry-Level Claims Specialist: Customer-Focused Settlements

Arbella 56 Group; United States; Vor Ort; USD 49.000 - 51.000; Vollzeit

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Zusammenfassung

Arbella Insurance Group in the United States is seeking a claims professional to support subrogation and settlement processes. The role emphasizes timely case activity, client communication, and accurate documentation.

Responsibilities include evaluating coverage, pursuing settlements, managing subrogation, and maintaining claim files. The ideal candidate has at least 1 year in office or service industries and strong organizational and customer service skills.

Qualifikationen

• 1+ years of general office/retail/service experience.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.

Aufgaben

• Timely completion of all case activities, maximizing customer service and minimizing net loss payout.
• Contacts insureds, claimants and witnesses that may have information relating to the loss, in person, by telephone or in writing.
• Inputs and retrieves information using the automated claims system and correspondence through the system.
• Evaluates case facts determining coverage, liability and reserves, and reports on settlement; maintains reminder system.
• Negotiates settlements with individuals, attorneys, and other insurance carriers within granted authority.
• Keeps management informed of activities and problems in assigned area.
• Pursues subrogation and may arrange salvage to obtain maximum recovery.
• Provides information to all interested parties, including local agents, regarding claim status.
• Maintains claim files and documents in accordance with procedures.

Kenntnisse

General office experience

Organizational skills

Customer service

Jobbeschreibung

Arbella Insurance Group in the United States is seeking a claims professional to support subrogation and settlement processes. The role emphasizes timely case activity, client communication, and accurate documentation.

Responsibilities include evaluating coverage, pursuing settlements, managing subrogation, and maintaining claim files. The ideal candidate has at least 1 year in office or service industries and strong organizational and customer service skills.