Entry-Level Claims Adjuster: Training & Growth Path

Sedgwick; Long Beach (CA); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

PTO

Disability insurance

Life insurance

Employee assistance

Flexible spending account

Health savings account

Job summary

Sedgwick is hiring an entry-level Claims Representative (IAP) in Long Beach, CA, for its Workers Compensation Training Program. You will participate in a comprehensive 4-week training and onboarding, then continue with a mentorship-guided path toward professional claims adjusting.

The role emphasizes strong communication, empathy, multi-tasking, and accountability within a structured training environment. Onsite work and a robust benefits package are provided.

Qualifications

• Education: High School Diploma or GED required.
• Bachelor's degree preferred; 2 years customer service experience recommended.

Responsibilities

• Attend and complete the designated claims professional training program.
• Adjust workers’ compensation claims under close supervision; manage documents and communications.
• Communicate effectively with injured workers, insureds, employers, medical providers, attorneys and carriers.
• Investigate claims by gathering medical records, employer reports and witness statements; assess subrogation and fraud indicators.
• Determine coverage, compensability and benefits per jurisdictional guidelines and carrier rules.
• Document and code claim activity; prepare detailed reports and recommendations.
• Administer indemnity and medical benefits; maintain calendars and ensure regulatory compliance.
• Participate in meetings, claim reviews and educational sessions.

Skills

Strong communicators

Empathetic

Multi-taskers

Accountable

Structured thinkers

Ambitious

Agile learners

Team collaborators

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Sedgwick is hiring an entry-level Claims Representative (IAP) in Long Beach, CA, for its Workers Compensation Training Program. You will participate in a comprehensive 4-week training and onboarding, then continue with a mentorship-guided path toward professional claims adjusting.

The role emphasizes strong communication, empathy, multi-tasking, and accountability within a structured training environment. Onsite work and a robust benefits package are provided.