Entry-Level Child Support Specialist: Intake & Enforcement

Douglas County Government (CO); Castle Rock (CO); Hybride; USD 42 000 - 54 000; Plein temps

Résumé du poste

Douglas County Government is seeking an entry-level team member to support technical, legal, and customer service duties related to court orders in the Child Support Unit. You will learn to navigate state and county systems to manage cases and assist clients with various services.

Responsibilities span intake, establishment, modification, and enforcement, plus bookkeeping, legal support, and cross-training. The role may involve remote or hybrid work within the county.

Qualifications

• High school diploma or GED is required.
• Two years in full-time public-facing roles; one year in eligibility determinations or legal secretary work preferred.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational and time-management skills are essential.

Responsabilités

• Intake: gather information for new cases and create files.
• Establishment: assist in establishing paternity and child support and prepare documents.
• Modification: review modification requests and coordinate hearings.
• Enforcement: communicate case updates and track enforcement actions.
• Bookkeeper: enter payments and reconcile ledgers.
• Legal: support routine judicial administrative duties and workflows.
• Other duties: complete training and cover for absences as needed.

Connaissances

Child support basics

Microsoft Office

Communication skills

Time management

Confidentiality

Formation

High School Diploma or GED

Outils

Microsoft Office Suite

Description du poste

Douglas County Government is seeking an entry-level team member to support technical, legal, and customer service duties related to court orders in the Child Support Unit. You will learn to navigate state and county systems to manage cases and assist clients with various services.

Responsibilities span intake, establishment, modification, and enforcement, plus bookkeeping, legal support, and cross-training. The role may involve remote or hybrid work within the county.