Entry-Level Call Center Associate - Tempe Onsite

TEKsystems; Tempe (AZ); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Disability insurance

Job summary

TEKsystems in Tempe, AZ is seeking a customer service representative to join a call center environment. You will handle inbound calls, provide information on prior authorizations and general inquiries, and maintain high attention to detail while entering data accurately.

The position is contract-to-hire and onsite in Tempe. Expect 50–100 calls per day depending on complexity, with benefits and a focus on quality and accuracy.

Qualifications

• 1 year of call center within recent employment
• tenure of 1 year in jobs

Responsibilities

• Customer service representative working in a call center environment
• Handling inbound calls and some follow up calls
• Answers calls and questions on prior authorization, general questions and some confidential information
• Great customer service with high level attention to detail. Entering information accurately
• Utilize multiple systems and programs to track information and update communication with customers

Skills

Customer service

Call center

Computer literacy

Job description

TEKsystems in Tempe, AZ is seeking a customer service representative to join a call center environment. You will handle inbound calls, provide information on prior authorizations and general inquiries, and maintain high attention to detail while entering data accurately.

The position is contract-to-hire and onsite in Tempe. Expect 50–100 calls per day depending on complexity, with benefits and a focus on quality and accuracy.