Entry-Level Booking Assistant

Draftomat; Los Angeles (CA); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Paid training

Career growth

Collaborative work environment

Résumé du poste

Draftomat in Los Angeles is looking for an organized, customer-focused Entry-Level Booking Assistant to support appointment scheduling, customer communication, and daily administrative tasks.

You will coordinate with operations, maintain calendars, respond to inquiries, and help with follow-up communications. This full-time role offers paid training and opportunities for growth within a collaborative team.

Qualifications

• High school diploma or equivalent preferred.
• Strong communication and customer service skills.
• Basic computer proficiency and data entry skills.
• Excellent organizational and multitasking abilities.
• Positive attitude and willingness to learn.

Responsabilités

• Schedule and confirm customer appointments for landscaping and maintenance services
• Respond to customer inquiries by phone, email, and online requests
• Update and maintain appointment calendars and customer records
• Coordinate scheduling changes with operations and field teams
• Assist with service confirmations and follow-up communications
• Support office staff with general administrative duties

Connaissances

Communication skills

Customer service

Data entry

Organization

Multitasking

Positive attitude

Basic computer skills

Formation

High school diploma or equivalent

Description du poste

About Us

Draftomat provides professional landscaping and grounds maintenance services designed to keep outdoor spaces healthy, clean, and visually appealing. We are committed to delivering excellent customer service and efficient scheduling support.

Job Summary

We are looking for an organized and customer-focused Entry-Level Booking Assistant to support appointment scheduling, customer communication, and daily administrative operations. This role is ideal for someone seeking to start a career in customer support and office administration.

Key Responsibilities

• Schedule and confirm customer appointments for landscaping and maintenance services
• Respond to customer inquiries by phone, email, and online requests
• Update and maintain appointment calendars and customer records
• Coordinate scheduling changes with operations and field teams
• Assist with service confirmations and follow-up communications
• Support office staff with general administrative duties

Qualifications

• High school diploma or equivalent preferred
• Strong communication and customer service skills
• Basic computer proficiency and data entry skills
• Excellent organizational and multitasking abilities
• Positive attitude and willingness to learn

Compensation & Benefits

• Pay: $18 - $24 per hour
• Full-time employment
• Paid training provided
• Career growth opportunities
• Supportive and collaborative work environment

Work Schedule

• Monday to Friday
• Standard business hours