Front Desk Representative

Draftomat; Birmingham (AL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid training

Growth opportunities

Full-time schedule

Job summary

Draftomat in Birmingham, AL is seeking a professional Front Desk Representative to be the first contact for clients, visitors, and team members. This role supports office efficiency and maintains excellent customer service standards.

The position is full-time with a standard daytime schedule, pays $18–$24 per hour, and includes paid training and opportunities for growth. Candidates should possess strong communication skills and basic computer proficiency to manage filing and administrative tasks.

Qualifications

• Experience as receptionist or administrative assistant preferred.
• Excellent verbal and written communication.
• Professional demeanor and customer service mindset.
• Proficiency with basic computer and office software.
• Strong multitasking and organizational abilities.

Responsibilities

• Greet visitors and clients professionally.
• Answer and route incoming calls.
• Schedule appointments and service consultations.
• Maintain front desk operations and office communications.
• Keep filing systems, records and administrative documents organized.
• Assist office staff with daily administrative tasks.
• Ensure organized and welcoming office presentation.

Skills

Verbal communication

Written communication

Customer service mindset

Multitasking

Organization

Tools

Microsoft Office

Job description

About Us

Draftomat specializes in professional landscaping and outdoor maintenance services, helping residential and commercial clients maintain attractive and functional outdoor environments.

Job Summary

We are hiring a professional and organized Front Desk Representative to serve as the first point of contact for clients, visitors, and team members. This role is essential for supporting office efficiency and maintaining excellent customer service standards.

Key Responsibilities

• Greet visitors and clients professionally
• Answer and route incoming phone calls
• Schedule appointments and service consultations
• Manage front desk operations and office communications
• Maintain filing systems, records, and administrative documents
• Assist office staff with daily administrative tasks
• Ensure organized and welcoming office presentation

Qualifications

• Previous receptionist or administrative experience preferred
• Strong verbal and written communication skills
• Professional demeanor and customer service mindset
• Basic computer and office software skills
• Strong multitasking and organizational abilities

Compensation & Benefits

• Pay: $18 - $24 per hour
• Full-time consistent schedule
• Paid training
• Opportunities for professional growth

Work Schedule

• Monday to Friday
• Standard daytime office hours